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Privacy Policy

Gem Live Sdn. Bhd. (“STARGEMS”) takes your privacy very seriously. We ask that you read this privacy policy (the “Policy”) carefully as it contains important information about what to expect when STARGEMS collects personal information about you and how STARGEMS will use your personal data.

This Policy applies to information we collect on www.mystargems.com and its sub­domains about:

  1. visitors to our website (the “Site”); and
  2. people who register their accounts with us.

LOG FILES

STARGEMS follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

INFORMATION COLLECTED FROM ALL VISITORS TO OUR WEBSITE

We will obtain personal data about you when you visit us. When you visit us, we may monitor the use of this Site through the use of cookies and similar tracking devices. For example, we may monitor the number of times you visit our Site or which pages you go to. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on “Our Use of Cookies” below.

INFORMATION COLLECTED FROM USERS WHO REGISTER THEIR EMAILS OR ACCOUNT WITH US

When you register your emails with us, we may use it for the following:

  1. will send you weekly newsletters
  2. contact you about products and services we think may be of interest to you.

If you agree to us providing you with this information, you can always opt-out at a later date. If you would rather not receive this information, please email us at [email protected]. By submitting your email, you consent to the use of that email as set out in this policy.

OUR USE OF COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. The information is used to track visitor use of the Site and to compile statistical reports on Site activity.

You can set your browser to not accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our Site features may not function if you remove cookies from your browser.

HOW WE PROTECT YOUR INFORMATION

We are committed to maintaining the security of personal information. We have put in place appropriate security procedures and technical and organizational measures to safeguard your personal information during processing, transfer, and storage of all your data by use of passwords, encryption, firewalls where appropriate.

ACCESS TO YOUR INFORMATION AND UPDATING AND CORRECTING YOUR INFORMATION

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to STARGEMS changes, for example, if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details. You may ask us, or we may ask you to correct the information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

You have the right to request a copy of the information that we hold about you.

You may contact us to obtain this information by emailing us at [email protected]

NON DISCLOSURE

We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours and others’ rights, property, or safety. However, non personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

LINKS TO OTHER WEBSITES

Our Site may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

CHILDREN'S PRIVACY

Another part of our priority is adding protection for children (age under 18) while using the internet. We encourage parents and guardians to observe, participate in, and/ or monitor and guide their online activity.

STARGEMS does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

SALE OF BUSINESS

If STARGEMS’s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

CHANGES TO PRIVACY POLICY

We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it at all times.